At giftexo.com we are committed to your privacy and security. We provide this policy to help you understand the aspects of how and why we gather your information. The details you provide to us online are not to be shared or sub-optimized with third parties unless you provide prior consent.  Every time you access our website, place an order, complete a transaction, or browse our site, you are agreeing to our policies.

Giftexo.com believes in transparency and wants our users to feel confident about how we collect and use their personal information. If you decide to share information with us, we will use it only for the purposes specified and will take all necessary steps to protect your privacy.

How we collect your information

1. Through Personal information

When you visit our website and create a profile, you give us personal information. We only gather the data that you voluntarily provide us, and we never share it with any parties without your permission.

2. Through Website information

Website information is the information that you willingly provide us. For example – the optional information while creating your profile or the information provided while contacting us. We as an organization take full responsibility for your information. 

3. Through Cookies and other technologies

Cookies are small piece of code that helps a website remember the audience that visited their site. We use cookies and other technologies to help us identify our visitors and improve our services.

4. Through Device Location

We may collect and store your device location solemnly for evaluation purposes. For example- to study the number of people who visited our site from a certain area. 

How we use your information

1. Providing Products and services

Your data is used by us to deliver services and merchandise. We fulfill your request by completing the transaction, processing your payment, and providing receipt and order updates. In addition to that, we need your information to create, maintain and additionally manage your account, profile, or course membership, including providing instant checkout and the ability to save user preferences and transaction history; apart from that we send you notifications regarding your account, purchases, returns, exchanges, subscriptions, and reservations.

2. To communicate with you

We use your personal information to communicate with you, such as to respond to your queries and/or follow up on your requests, inquiries, issues, or feedback and process transactions, provide order updates and maintain your account, and provide our best customer service.

3. Marketing and Promotional Objectives

We use your information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail; to show you advertisements for products. and to personalize your shopping experience.

4. Analytics and Personalization

We use the information provided by you to conduct research and analysis, including to improve our services and product offerings and to better understand how you interact with the product.

5. Security and Fraud Prevention

To detect, look into, stop, or take action regarding potentially harmful, dishonest, fraudulent, or illegal activity, such as fraudulent transactions, attempts to manipulate or break our policies, procedures, or terms and conditions, security incidents, or harm to the companies’ rights, assets, or employees’ safety, we keep a record of your personal information.

6. Legal Obligations

We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against legal claims and maintain records.

7. Core Business Functions

We maintain records related to business process management, loss, and fraud prevention, as well as use personal information to support core business functions; which are limited to us and are done to collect the dues; and provide and maintain the functionality of our website, including identifying and repairing errors or problems.

How we protect your private information

Data encryption

We use strong encryption methods to protect your personal information when it is transmitted over the internet. This ensures that your data is secure and cannot be intercepted or accessed by unauthorized parties.

Access control

We restrict access to your personal information to only those employees who need to know it to provide you with our services. We also maintain strict physical and digital security measures to prevent unauthorized access to your data.

Data retention policies

We only keep your personal information for as long as necessary to provide you with our services or as required by law. Once your data is no longer needed, we securely delete or anonymize it to ensure that it cannot be traced back to you. This helps to minimize the risk of unauthorized access to your data in the future.

Data Security

We take necessary steps to ensure appropriate all kinds of safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission, and deletion. We are committed to protecting your personal information during transmission through the use of encryption protocols. We use multiple layers of control to help protect our infrastructure and continuously monitor and improve our applications, systems, and processes to meet growing security needs and challenges. We ensure that third parties who provide services to us under applicable contracts have appropriate security measures in place to protect your personal information under our policies.

Changes to Terms of Service

We reserve the right to modify, update or replace any part of these Terms of Service at any time and in our sole discretion. We may notify you at any time by posting updates and revisions on our website or in any other way as we may deem fit. You are responsible for regularly reviewing our website to stay informed of changes at any time. Your continued use of or access to our Site or Services after any such modifications indicates your acceptance of the updated Terms of Service.

Third-Party Privacy Policies

Third-party privacy policies are those of businesses or other entities that are not direct parties to a transaction but may still collect and use personal data as a result of the transaction. For instance, the payment processor may gather and process your personal data, such as your credit card information, if you make a purchase on a website, and their privacy policy will apply to such data.

When disclosing your personal information to any firm or organization, it is crucial to study the third party’s privacy practices, especially if you are unfamiliar with the business or it is situated overseas. By doing this, you may decide for yourself whether to disclose your data and get a better handle on how it will be used and safeguarded.

Removing or Changing Information

The practice of deleting or changing some data or content from a specific source within giftexo.com is called “Deletion or Change of Information”. There can be many reasons for doing this, including fixing a bug, protecting privacy, complying with regulations, or updating data. In other circumstances, updating or correcting existing data may constitute a modification of information. This can be done by editing, revising, or adding new material.

Nevertheless, it is important to remember that changing or deleting information may also have implications, such as reducing the accuracy and completeness of the data or highlighting a legal or controversial issue. Consequently, before commencing operations, careful consideration is given to the causes and effects of such activities.

Contact us

Customer support is an essential component of Giftexo mission to provide excellent service to its customers. This includes responding to customer questions, concerns, or problems with the company’s goods or services by providing support, direction, and solutions. A customer support representative is often a trained specialist who is familiar with a company’s products and is prepared to answer a variety of consumer questions. giftexo.com communicates with consumers through various channels such as chat, social media, email, and phone to provide quick and effective support. Customer service strives to ensure that customers feel appreciated, heard, and satisfied with their interactions with the business.

Contact Email- contact@giftexo.com